Monday is trash pickup.
Tuesday is recycling pickup.
Wednesday is Tern Returns.
Up to 40% less expensive than shipping labels, 14 days faster access to return inventory, reduced waste, and increased CLTV through Tern Returns home pickup.
Forget hub and spoke, Tern is the wheel. Our pooled returns cut return processing costs by as much as 50%.
Reduce shipping costs
Item assessment at pickup gives early visibility into available inventory while minimizing customer service calls.
Maximize inventory utilization
Up to a 96% reduction in first mile carbon impact. Save money while saving the planet.
Reduce carbon impact
Today’s return problems need a modern returns solution.
Tern can help
Reduce freight and shipping costs
Increase conversion on new customer engagement
Get faster time to decision related to inventory utilization
Increase average number of purchases-per- customer
What we do differently
Stop handling returns alone. Like mass transit for returns, Tern collects and consolidates returns across our merchant network to maximize regional efficiency.
Optimized pickup routing
Unlock faster refunds and cut shipping costs with early assessment of returns at time of pickup. Tailored shipping plans based on merchant preferences.
Item inspection & assessment
Worried about returns fraud? We have you covered. Tern can provide a financial guarantee against fraud, eliminating the risk of faster refunds.
Return abuse protection
Powered by the Tern Platform
You’re in good company - handling returns for hundreds of merchants
